Product Support Analyst (Tier II)

Toronto, Ontario, Canada · Support · 2019

Description

Description

Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.


CMiC is the leading provider of complete, integrated and advanced enterprise level software solutions for construction and capital projects. For nearly four decades, CMiC has partnered with the largest and most technologically progressive AEC firms and capital project owners in North America, gaining detailed insight into the unique business needs of the industry. From that experience, CMiC has created CMiC Open Enterprise v10, the most advanced construction and capital project software solution ever developed. Combining an incredibly flexible technological infrastructure with a philosophy of total integration, CMiC Open Enterprise v10 lowers costs, improves productivity and increases interoperability.


Job Overview

The Product Support Analyst is the first point of contact for CMiC customers. They investigate and resolve customer issues while proactively communicating with internal Product Groups to ensure customer satisfaction.


Duties & Responsibilities

Requirements

Benefits

Full-time, permanent role

Benefits Package (Health & Dental)

Paid Vacation and Personal Days

Yoga Classes and Social Events

Rapidly growing organization with 200+ employees




CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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