DBA Dispatcher

Toronto, Ontario, Canada · DBA

Description

Computer Methods International Corp. (CMiC) is a software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.


An opening currently exists for an Oracle DBA Dispatcher.


MUST REQUIREMENTS

  1. Ability to process, analyze and assign/dispatch high volumes of emails/tickets to individual DBAs.
  2. Communication skills: an absolute must. Ability to pick up a phone and call a customer is an essential part of the job.
  3. Ability to Multitask: Dispatchers often are coordinating lots of tickets/people around at the same time, tracking the progress of the incidents and keeping up to updates is essential part of the job.
  4. Problem-Solving Skills: You will need to be able to prioritize the most important situations, and think quickly on your feet.


Certification Requirements

Certifications like ITIL, Six Sigma, LEAN processes are a big asset.


We are looking for a candidate who is technically sound with strong communication and leadership skills.

Requirements


CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Benefits

Full-time, permanent role

Benefits Package (Health & Dental)

Paid Vacation and Personal Days

Yoga Classes and Social Events

Rapidly growing organization with 200+ employees

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